First, log into your account by going to https://exhibitors.eventscloud.com/login.aspx.
If your account is connected to multiple events, you will need to select the correct event from the Events List. Click on the Event Name for the event you want to view.
Go to the Profiles tab in the main menu > Create User Profile sub tab.
On the Profile tab fill out the required fields: username, first name, last name, and email address. The remaining fields are optional.
Then click on the Permissions tab. Permissions showing the blue toggle and text that reads “Yes” will be granted to the new user. Click the toggle so it displays gray in color and the text “No” to deny the new user any permissions they should not have. Once done click on the blue “Create” button. Once the user account is created an email will automatically be sent to the user to set the password for their Portal log in.
If you need to make edits to user accounts, go to the Profile tab > View User Profiles sub tab.
On the Users Profiles page, you will see all user profiles that have been created in the Portal account and what permissions the user has been assigned. The green check mark will appear if the permissions is assigned. The red circle will appear if the permission is not assigned.
To edit a user account, click on the username for that user or click the Edit User button.
This will open on the Profile tab to edit. If you need to edit permissions click on the Permissions tab. Make the edits and when done click on the “Save” button.
User accounts cannot be deleted. If you do need to prevent a user from having access to your Portal account, go to the Edit User page for that user and click the toggle button that says, “Is this user active?”. It will turn gray and the text will read “No”. When done click on the “Save” button.
Once updated, the user account is no longer active. Under the “Active” column for this user the red circle icon will appear.